Frequently Asked Questions

Brisbane marketing services are at the heart of what we do at Sustainable Marketing Services. Choosing a marketing partner is a big decision, and we know you want confidence that your investment will deliver reliable results. 

That’s why we’ve written this FAQ to answer common questions about working with us. Whether you’re a startup, SME, or established organisation, our team is here to make marketing simpler, smarter, and more effective.

We’ve been delivering Brisbane marketing services for more than 17 years — blending strategy, creativity, and local expertise to help over 350 businesses launch, grow, and protect their brands. Here’s what you need to know.

Ready to grow with Brisbane marketing services that deliver results? Book a Complimentary Session today.

 

We simplify marketing so you can focus on running your business. Our approach is built on partnerships, strategy first, consistent communication, and measurable outcomes.

We’ve supported over 350 businesses across automotive, trade/construction/mining, manufacturer/distributor, recreational sport, renewable energies, medical, tourism, services, government, aged care/disability, and clubs.

Clients value our fixed fees, transparent communication, and ability to handle every detail without re-work. With over 25 years of experience, we deliver quick wins while keeping focus on sustainable growth, making us a trusted partner for Brisbane marketing services.

Small improvements may show in 1–2 months, stronger growth in 3–6 months, and major outcomes over time with consistent effort.

We use fixed fees tailored to your needs and budget, with clear proposals and no hidden costs.

You’ll have a dedicated senior account manager, backed by the full expertise of our team.

We track sales growth, leads, website traffic, social reach and engagement, and improvements in Net Promoter Score (NPS).

We partner with startups, SMEs, franchisees, corporates, government, and not-for-profits.

Absolutely. We’re proud of the results we’ve achieved, including:

  • City Tree Services: helped grow sales to bring on a general manager.
  • CTEK: grew sales for Aus/NZ to be no.1 in the world.
  • Flex Charge: successfully launched an EV charging network business.
  • Sovereign Lady Charters: launched and grew a profitable business within 12 months.
  • Sports Aviation Federation of Australia: elevated the sport and increased retention.
  • Moreton Beach Lodge: generated ongoing bookings via digital marketing.
  • D & M Plant Hire: raised professionalism and brand awareness.
  • Model Aeronautical Association of Australia: grew membership to approx. 10K and boosted retention.
  • Smart Cool Australia: reduced the sales process from 12–18 months to 3–6 months.
  • One Life Medical: significantly increased patient numbers and raised brand profile.
  • Garwoods Earthmoving: strengthened the brand, resulting in a business sale.

Our Managing Director, Maria Anderson, is a Certified Practising Marketer with the Australian Marketing Institute and holds a Bachelor’s degree in Marketing/PR. With 25+ years of experience, she leads a team of specialists in marketing, digital, PR, social media and reputation management — all formally trained and with strong industry experience.

While many clients are in Brisbane and the Redlands, we also support interstate, national, and international organisations.

Yes. We combine marketing strategy, brand strategy, digital, PR, marketing campaigns, social media, events, and offline marketing so every channel works harder.

You do. Once your account is paid, all designs, copy, and assets we create are yours.

We’ve received over 11 Business Awards for our strong business practices.  See our awards here.