Marketing for Redlands businesses
Sustainable Marketing Services is a strategy-led marketing partner based in Cleveland, on the Redlands Coast. We help owner-led businesses across the Redlands grow with a clear plan and marketing that keeps working. We do both the strategy and the work, as part of your team.
We have been based in the Redlands since 2009, and in Cleveland House on Bloomfield Street for more than 10 years.
Who we work with in the Redlands
Trade and service businesses
You run a small team in a crowded local market, and you want a steady flow of enquiries, not a feast and famine cycle. We focus on what brings in calls and jobs: your social media, Google Business, your reviews, your website, and how you show up in local search. Each month you see what was done and what it brought in.
See how we work with trade businesses.
Manufacturers and distributors
You run a growing manufacturing or distribution business in Capalaba, Cleveland or Redland Bay. What you sell is hard to explain, and your brand still describes the business you used to be. We create your brand strategy and marketing plan, then build the website, capability document and sales tools that help you win more customers.
What we do for Redlands businesses
- Marketing strategy and planning, so you know what to do, in what order and why
- Brand strategy and key messages, so customers understand what you do
- Website strategy and project management: the brief, the copy, the images, managing the developer, and setting up Google Analytics and Search Console
- Google Business Profile and local search: profile set up, local business listings, a system for getting reviews, and weekly posts
- Social media, blogs and newsletters that keep you in front of customers
- Public relations to build your local profile
You can work with us every month as your marketing team, or on a three to six month project.
See our Marketing Growth Plan, Fractional Marketing Leadership and Marketing Growth Partnership.
Why Redlands businesses choose us
Local and here for the long term
We are a Redlands business ourselves. We have been long-time members of the Redlands Chamber of Commerce, and we have won 11 awards in the Redlands Coast Business Awards.
Clear
We listen first and get to know your business before we recommend anything. Then we explain everything in plain English, so you know exactly what we're doing and why.
Reliable
We do what we said, on time and on budget, for a fixed price. We keep you informed and reply within 24 hours.
Long-term
We become part of your team, year after year, with the same main contact. Our Net Promoter Score, a measure of how likely clients are to recommend us, is 91 (October 2026).
Since 2008, we have helped over 300 businesses grow.
Redlands businesses we have helped
- Compass Fire and Safety: when the business had to change its name, we built the new brand and helped it tell its customers. It did not lose a single client.
- Smartcool Australia: the sales cycle went from 12 to 18 months down to 3 to 6 months after we repositioned the brand.
- D&M Plant Hire: positioned the brand across the civil construction and mining industry.
- Larsens Lifestyle Constructions: launched an existing brand in a new region.
- Moreton Bay Beach Lodge: a new brand story, promotional material and website for a small Cleveland business.
- Sovereign Lady Charters: launched a new charter business that now takes regular, ongoing bookings.
- A Redlands not-for-profit club: turned a $162,000 deficit in 2019 into surpluses of $133,500 in 2020 and $132,800 in 2021.
What Redlands clients say
"Maria Anderson and her team at Sustainable Marketing Services took the time to understand the goals for my business and recommended the most practical ways to achieve the best result. As I was very busy managing another business, their team completed most of the work without needing assistance from me. We are receiving regular and ongoing bookings for Sovereign Lady, which has grown into a profitable business. In addition, the clients coming in are our ideal type of client."
Bill Brancatella, Owner, Sovereign Lady Charters
"Having a small but successful small business in Cleveland, I decided it was time to address my marketing, or lack of it, something that was new to me and somewhat daunting. Thank goodness I discovered Sustainable Marketing and found Maria Anderson who helped and guided me through the process. I am so thrilled with the result for my brand story, promotional material and website and wish I had taken this step earlier!"
Jenny Tsimos, Moreton Bay Beach Lodge
Questions Redlands businesses ask
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Yes. Sustainable Marketing Services is a strategy-led marketing partner based at Cleveland House, Bloomfield Street, Cleveland. We have worked with Redlands businesses since 2008 and help owner-led businesses across the Redlands Coast, Brisbane and South East Queensland.
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Most local trade and service businesses get the best return from a strong social media presence, Google Business Profile, a clear website, a steady flow of reviews and consistent local listings. We start by finding out where your enquiries come from now, then fix the gaps in order.
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Yes. We work with growing manufacturers and distributors across the Redlands industrial areas, either ongoing as their marketing team or on a project such as brand positioning, a marketing plan, a new website or a capability document.
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It depends on what your business needs. We learn your business first, then recommend a plan with a fixed price, so you know the cost before any work starts.
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No. We are based in Cleveland and work with businesses across the Redlands, Brisbane, South East Queensland and right around Australia.
Visit us in Cleveland
Sustainable Marketing Services
Suite 28, Level 1, Cleveland House
120 Bloomfield Street, Cleveland QLD 4163
Phone 07 3446 5837
Office hours: Monday to Friday, 9am to 5pm, by appointment.
Ready to grow your Redlands business?
Talk to a strategy-led marketing partner who knows the Redlands. We will learn about your business and what you want to achieve, then recommend what to do next, in plain English, with no obligation.
Or call 07 3446 5837.